When it comes to hiring a moving company, there are rulesthat they must follow when providing you with this service. The Department ofTransportation outlines the rules in their guide, YourRights and Responsibilities When You Move, which your mover mustprovide you at the time of signing the order of service.

So, make sure your mover provides you with all thedocumentation required by using the checklist below.

 

Before Moving Day

   1. A copy of the written estimate (binding or nonbinding)
   2. A copy of the U.S. DOT publication, "Your Rights and Responsibilities When You Move"
   3. A copy of the order for service once it has been signed and dated by you and the mover
   4. Contact information for complaints

On Moving Day

   1. A copy of the Bill of Lading/Freight Bill upon pick-up
   2. A copy of the completed Bill of Lading/Freight Bill upon delivery

NOTE: Remember that the Bill of Lading is your contract withthe mover. Keep this document with you at all times.

 

What kind of extramovers can charge?

Whenever you book a moving company make sure you understandthe extent of the additional charges that might be billed to you. These movingcompany fees depend on the conditions surrounding your move. I personally foundthis out the hard way when an apartment I was moving from had double-booked theparking lot and since my mover arrived after another tenant's moving company, Iended up paying a several extra charges in order for my goods to be moved thatday. So, before you book, find out which charges might be applicable for bothyour move from and to your new home then get a quote and make sure that quoteholds.

 

Accessorial Charges

Some moving companies lump all extra fees that do not fallunder any of the following listings and call them "AccessorialCharges". These charges may include packing or unpacking services, extrapick-ups at a storage facility or disassembling furniture. To avoid thischarge, make sure you’re ready for the movers before they arrive.

Advanced Charges

These are fees for services provided by a professional otherthan the mover and can include a craftsman, or other third-party at yourrequest (piano mover, appliance preparation). If these services are arrangedthrough the moving company, the charges are billed to the mover who in turns,bills you.

 

Appliance Service
This is a fee that is sometimes charged if the moverneeds to prepare the major appliances for moving, which includes disconnectingat the original residence then reconnecting atyour new home. In most cases, appliances included arewashers, dryers, dishwashers and refrigerators.
 

If you’re concerned about the safe transport of your major appliances, ask your mover if they are qualified to prepare them for moving. If not, they can usually recommend you to someone who can provide this service foryou.