Privacy policy

The following privacy statement discloses the privacy practices for Movers Deal.
Last update: April 2, 200 8

Movers Deal power by Fair move

Address

99 NW183RD ST# 138
MIAMI, FL 33169
Email: contact@moversdeal.com

Mailing address

4886 Oaklawn Dr
Cincinnati OH, 45227
Customer Service: 1-866-635-9695 
Email: info@moversdeal.com

Whether its auto transport, Local Moving, Long distance Move, commercial Move, Movers Deal offers you the complete choice advantage.

Movers Deal has provided millions of consumers with a free, simple, and effective way to shop for Moving Services. As a leading online marketplace for Moving, Movers Deal works with a combination of local agents, regional and national carriers to ensure that you are provided with a wide variety of responses to your request for a quote.

Helping you save money is important but so is your privacy.  This policy outlines our commitment to protecting your information.

Your Privacy is Important to Us

At Movers Deal, your privacy is our chief concern. We understand that you entrust us with your private information to help us match you with a Moving agent (we refer to all of these as "Agents") who can meet your needs. In exchange for your trust, you expect and deserve our commitment to treat your information with respect.  Rest assured that we protect your privacy. Under no circumstances will Movers Deal sell or share any personal information about you to or with any person or organization except: as authorized by you, to participating agents or other parties involved in your transaction, or as may be required by law or court order. The Privacy Policy below describes the standards we adhere to in handling information about you and your Moving quote request.

Movers deal uses Trustwave SSL Certificates, 256-Bit Digital Encryption to protect customer information submitted on the Site.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

1.  Who We Are and What We Do

Movers Deal is the leading online marketplace connecting consumers with Moving agents to compete for their business across a variety of Moving services types.  Movers Deal is not an Moving Company and does not provide quotes directly to consumers.  Rather, Movers Deal is a free matching service that instantly connects you with our nationwide network of quality Moving agents. 

After you submit your quote request via our web site, Movers Deal immediately matches you to local and national agents who can meet your Moving needs.  We create this connection by emailing you the list of matching agents and their contact information as well as passing your information to the agents.  Your matching agents will use the information you provided in your quote request to run your quote and contact you with the details.  Sometimes, Movers Deal has a matching agent based on your location and Moving needs. 

Movers Deal does not charge a fee to use our service.  Movers Deal is paid a fee by the Moving agents who purchase leads through our service.

2.  Information Collected by Movers Deal

Personal Information

Movers Deal collects the following personal information in each of our quote requests.  We pass this information on to your matching agents so they can generate accurate quotes for you.

* This information is not required, but is helpful in generating your quotes.

Technical information

We collect and track certain technical information to ensure that your consumer experience is a beneficial one.  We may also use technical information to store your preferences and make future visits to our site quicker for you.

Cookies – a cookie is a small file stored on a user’s computer that contains information about the user.  We use either session ID cookies (which terminate once a browser is closed) or persistent cookies (which are small text files stored on a user’s hard drive for an extended period of time).  Cookies allow us to see how and when you use our sites, but they cannot be used to track personal information such as email address or phone number.  Cookies also allow us to store the personal preferences that you set during each visit to our sites which can speed up your future visits.
Cookies also collected by Google in order to help and improve our on line campaign so we can serve customer with more efficiency. Google’s servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request
Log files – Movers Deal uses log files to track how our sites are being accesses and used.  Log files track anonymous user information such as IP addresses, browser types, Internet service providers, referring and exit pages, platform type, date and time stamps, and number of clicks to, from, and within our sites.  Web logs are tracked only on Movers Deal servers and do not place anything on your computer.
Information from Banner Ads – if you arrive at MoversDeal.com through a banner ad, Movers Deal can track where you arrived from, as well as clicks that might have impacted our servers.  This information is anonymous and cannot be used to gather personal information about you.
Survey information

Movers Deal uses survey information to gather feedback from consumers who have filled out moving quote requests on our web site.  We use this information to track our customer satisfaction and make improvements to our service. This survey, which will arrive approximately one week after a quote request has been filled out, is completely voluntary and anonymous.  No personal information will be asked of you.

Information from the "Contact us" section of the web site

If you decide to communicate with us through the “Contact Us” section on our web site, we may ask you for personal information such as your name, email address, or phone number.   This information is not sold to any third parties.  Your information may, however, be shared with outside sources in order to resolve any problems you may have.

Information gathered from agents

Our agent web site contains preliminary information for Moving agents who might like to join our network.  If you are an agent and submit information through the “Request More Information” page, your email address and phone number will be used for contact purposes but not shared with any outside parties.

Information gathered from affiliates

The affiliate section of our web site contains preliminary information for people who might like to join our affiliate network.  If you sign up as an affiliate we will gather personal information such as name, postal address, and phone number.  This information is used to contact you with information such as payment delivery notifications and a monthly affiliate newsletter.  This information is never shared with any outside parties.

3.  How Your Information is used

How we share information with agents

When you submit a quote request with Movers Deal, your information is used to match you with an average of three to five qualified, licensed agents who can best serve your Moving needs.  In the event that we cannot match you with an agent, your information may be passed on to one of our partner companies in an effort to ensure you receive as many competitive quotes as possible.

How we internally use technical information to improve marketing

Movers Deal uses technical information such as cookies and web logs to study how our sites are being used.  We can also use cookies to track your preferences so that when you return to our web site, you can navigate more easily without having to re-enter certain information.  By analyzing the data that cookies and web logs provide, we can determine how to improve our web sites and banner ad campaigns to better serve our customers.

How we use survey data to measure satisfaction

Movers Deal uses information from our consumer satisfaction survey to better understand the consumer experience and improve our services.  Personal information is not visible to anyone as this survey is completely anonymous.

Other uses of your information by third parties

Partner companies – in the event that no Movers Deal agents can serve your Moving needs, the information from your quote request may be passed to one of our partner companies.  We feel it would be poor customer service to fail to provide a quote merely because no matching agents are available.  In these circumstances, we pass your quote request only to partner companies that we have an existing contractual relationship.  Movers Deal only enters into relationships with reputable companies and our contract requires they follow applicable laws and not misuse the data provided to them.  Any contact from partner companies is not covered under this policy, nor are any further communications you may have with agents from those partner companies.
Companies that perform information processing on our behalf – Movers Deal partners with companies who manage our email systems and conduct surveys on our behalf.  Your personal information is shared with these companies on a limited basis so that we can create and target our marketing campaigns.
Law Enforcement – Movers Deal will share your personal information in response to law enforcement officers, government personnel, court order or subpoena.  This information will only be shared in order to comply with a legal obligation.
4. Communications

Confirmation email

Minutes after you submit a quote request through Movers Deal, you will receive a confirmation email.  This email will include your unique quote request ID, a link to your list of matching agents and helpful information to aid you in making your insurance choices.  Note that the agents contained in your matching list will be those responding to you with your customized quote(s).

In the event that a match cannot be made, you will receive an email informing you that no agents meet your quote request requirements.  This email will be sent within a matter of hours after you complete a quote request.

Follow up calls and emails from agents

After submitting a quote request through Movers Deal, your quote request is matched with qualified, licensed agents.  These agents may contact you via the information that you provided in your quote request.

Customer satisfaction surveys

Approximately one week after you submit a quote request through Movers Deal, you will receive an anonymous customer service satisfaction survey.  This survey is short and completely voluntary.  Also, we may, from time-to-time, send additional surveys to better understand your customer experience so we can enhance our service.  Again, participation is voluntary and you can unsubscribe from this communication at any time.

Customer Communications

After submitting a quote request with Movers Deal, you’ll receive monthly customer tip emails with helpful tips and information to help you continue to make informed insurance decisions.  In addition, Movers Deal provides expiration alert emails that notify consumers about their policy renewal dates.  If you wish to no longer receive these communications, you can opt-out using the unsubscribe link available in every email communication.  This will ensure you will be removed from future Movers Quote communications.

Newsletter

You have the opportunity to sign up for Movers Deal monthly newsletter on the last page of each quote request, within the newsletter center within Moversdeal.com, or on the designated areas located throughout the site.  After signing up to receive this newsletter, you will receive a welcome email to confirm your subscription and provide you an opportunity to unsubscribe for any reason.  You will receive the Movers Deal e-newsletter once a month to your email inbox.  You can opt out of this newsletter at any time by clicking the Unsubscribe link in the email.

Newsletter Disclaimer

Movers Deal provides this site and the information provided herein as a service to its customers. The information and materials provided on this site are provided for general information purposes and may not be relied on as a substitute for professional or legal advice. The views or opinions expressed by the authors included herein do not necessarily reflect the views or opinions of Movers Deal or its affiliates. This information is not intended to create any legal relationship between Movers Deal and the user. Neither the transmission nor receipt of these materials will constitute a legal relationship between the sender and the receiver.  The information is not guaranteed to be correct, complete, or current. Movers Deal makes no warranty, expressed or implied, about the accuracy or reliability of the information expressed herein, or at any other website to which this site is linked.  Movers Deal also assumes no responsibility for the content and accuracy of materials contained in external sites to which links are provided on this website.

Email preferences

Movers Deal email communications consist of our customer satisfaction surveys, if you do not wish to receive these communications, please take one of the following actions:

Click the unsubscribe link at the bottom of any email communication. (This is the fastest and most effective way to unsubscribe.)
In certain situations, our system will be unable to process your unsubscribe request. The most likely reason for this is that you are subscribed with a different email address. At the bottom of the original email you received, you will see a line that says "you are subscribed as." This is the email address we have on file for you.

In order to find your exact record and unsubscribe you, please send an e-mail to info@moversdeal.com that contains the "subscribed as" email address. This will ensure your prompt removal from our mailing lists.

Send an email to contact@ MoversDeal.com with the subject line “Unsubscribe.”
Submit a written request for removal to our mailing address:
Fair Move
Attn:  Email Marketing Department
contact@moversdeal.com

Agent communications

By submitting a quote request with Movers Deal, Moving agents will contact you using the phone number and email address provided.  In order stop these communications, you must contact the agents directly and request that they stop contacting you.

If you decide to purchase Moving Services from one of the Moving agents matched to you through Movers Deal, all further contact with that agent is not covered under this policy.  You should thoroughly read the Privacy Policy of the agent you select in order to make sure that you are comfortable with their policy.

Quote requests

Movers Deal is not an Moving Company.  We are a free matching service that instantly connects you with our nationwide network of quality Moving agents.  After you submit your quote request via our web site, Movers Deal immediately matches you to local agents and sends your information to them.  This process happens instantly; therefore, there is not an opportunity for you to edit your original information after it’s been submitted.  We recommend that you communicate the needed changes directly to the agents with whom you were matched.  You can find your agent(s) contact information in the email we sent you to confirm your quote request.  This will ensure your updates are made and that the agent uses the most accurate information available to process your quote.

6.  Policies applicable to restricted areas within the site

Certain areas of MoversDeal.com, such as areas only available to our agent network, may have additional or different terms and conditions than those addressed in this policy.  If you access any of these areas, you should consult the privacy policies posted in those areas.

Notification of Changes personal information

In order to change your personal information collected on the Site you can contact us at contact@moversdeal.com  please note changes will be made with in 48 hours from original request time.

Movers Deal Privacy Notice

By filling out the forms and providing information about you on this and the following pages, you acknowledge and agree that:

You have read, understand and agree to Movers Deal Privacy Policy, and Movers Deal may send you electronically (via email or otherwise) any notices with respect to the Privacy Policy
Movers Deal may provide the information you submit to third parties for the purposes of providing you information and quotes about Moving, that such third parties may contact you by the email addresses, physical address or phone numbers that you provide, and that such third parties may use your information to gather additional information about you, such as Moving and auto transport.
Movers Deal may contact you using the information you provide.
You are an actual person, you have the right to provide the information you submit, and the information you submit is accurate, complete and truthful.
If you do not agree to the terms of this Privacy Notice and the Privacy Policy, then do not enter your information and do not continue with this process and do not provide your information to Movers Deal, in which case Movers Deal will not be able to have any quotes or information for Moving services provided to you.

Testimonial disclosure.

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name.  We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial

Authorized by TRUSTe

Movers Deal is a licensee of the TRUSTe Web Privacy Seal Program.  TRUSTe is an independent organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices.  This privacy statement covers the Web site www,moversdeal.com.  Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Movers Deal at contact@moversdeal.com.  If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.

http://www.truste.org/consumers/watchdog_complaint.php